Standing desks have become increasingly popular in recent years, as people become more health conscious and realize the benefits of standing while working.
However, as with any technology, an error that can sometimes arise with these desks is an “ASR Error” that shows on the display of the control panel.
At this point, the desk stops working and fails to raise or lower the desk height which can be a panic situation especially if you’re new to an electric height adjustable standing desk.
In this article, we’ll discuss what ASR errors mean on standing desks, explore the causes of ASR errors, and provide some tips to troubleshoot this error code showing on your standing desks.
Just keep on reading this article.
What Does ASR Error Mean on Standing Desks?
ASR stands for “Anti-Collapse Stability Range” which indicates that the standing desk needs to reset. The ASR error code showing on the display typically refers to a problem or malfunction with the anti-collision mechanism of the desk.
On some standing desks, this error code might display as RST, which indicates the same issue where the desk needs to be reset.
The ASR error occurs when the standing desk fails to raise or lower its height and there can be several reasons why the ASR error code occurs which we’ll discuss below in the article.
As you might know, electrical standing desks combine one or two electric motors which operate by a control panel with simple keys and a small LED screen that shows the altitude of desk height.
But when the desk is stuck in a particular height and not changing its position, neither moving up nor moving down, the desk is most likely showing an ASR or RST error code on the display.
So, what are the most common reasons your standing desk shows ASR error on the display of the control panel? Let’s discuss them.
What Causes to Display ASR Error on Standing Desk
1. Accidental Power Loss
One common reason why your standing desk might display an ASR error or RST error is accidental power loss or unintentional power outage while tweaking the desk height.
When tweaking the desk height up or down, the lifting system is in operating mode, but when the power cable gets extracted accidentally, it disturbed the internal mechanism of the lifting system which causes an ARS error to display on the panel.
2. Loose Power Adapter
Generally, accidental power loss is caused due to loose power cables which leads to inconsistent power supply during desk tweaking and disturbing the lifting mechanism.
A standing desk has various cables including cables for the legs, control panel, lifting system, and power supply. When these cables aren’t firmly tucked, they may get twisted and become loose.
As of result, there are communication breakdowns between the control panel, lifting system, and legs, generating an ASR error code or RST error on the display.
3. Overloading the Desk
Overloading your standing desk to its weight capacity might cause stress or strain on the lifting mechanism during increases and decreases in the desk height which could lead to damage to the internal components.
In this situation, the desk becomes unable to tweak properly with the defective internal system, resulting in an ASR code appearing on the display.
The only way to stop facing this situation is to avoid putting heavy items and unnecessary work supplies on the desk and use the desk only for its main purpose.
4. Uneven/Wobbly Legs
When the standing desk is situated on an uneven surface, the legs of the desk become shaky or tweak more frequently than usual during height adjustment.
These uneven or shaky legs could be problematic with the lifting system as these can result in an erroneous comprehension of your desk’s stance which can ultimately cause an ASR error.
5. The Control Box is in Sleep Mode
If the standing desk is functioning well, increasing and decreasing the desk height normally, shows that the control box is in active (duty cycle mode).
But, at some point, you find that your standing desk gets stuck and is showing an ASR error code, it could be due to the control box being in sleep mode.
Most standing desks go into rest mode after increasing and decreasing the height and resume functioning after some rest. But if the desk won’t function, it means the control box is in sleep mode which needs to be rebooted.
So far we have seen the possible reasons that cause an ASR error or RST error on a standing desk. Now let’s move on to the fixes that can help you troubleshoot this error.
How to Fix Standing Desk ASR Error Code
To resolve the ASR error on your standing desk, you’ll have to perform a Quick Desk Reset. The good thing is that resetting a standing desk is an easy process that takes less than a minute.
But if you’re new to a standing desk, resetting your new electric height adjustable standing desk could be head-scratching for you. Not to worry about it.
Here is the step-by-step process that you can follow to reset your sit-stand desk and it will take your standing desk back to normal.
1. Clear Underneath the Desk
Before you begin to reset the control box, make sure you completely clear the underside of your standing desk to avoid any obstruction coming in between the desk frame.
This is very essential for your desk safety as it will prevent your standing desk frame from damaging when the desk comes to its lowest height.
2. Check Cables are plugged in
Once clearing underneath the desk, make sure all the cables of the control box, motor, and legs are firmly plugged in. Ensure there are no loose cables on your standing desk otherwise, there will be a communication breakdown.
Also, check if the power cable of your standing desk is properly plugged into the electric outlet and the switch is turned on.
3. Take the Desk to its Lowest Height
From any position where your standing desk is stuck, PRESS and HOLD the DOWN ARROW KEY on the standard keypad until your standing desk reaches its lowest height.
Once your standing desk reaches its lowest possible height, release the DOWN ARROW KEY.
If your standing desk doesn’t respond after pressing and holding the down arrow key, release the button and try pressing it again.
4. Wait for RST Indication
Once your standing desk reaches its lowest height, PRESS and HOLD the DOWN ARROW KEY again for at least 10 seconds or until the “RST” is displayed on the LED screen. Then release the button.
5. Reset the Desk
Once RST is displayed on the LED panel, PRESS and HOLD the DOWN ARROW KEY again until the desk height decreases, slightly increases, and stops.
If your standing desk didn’t move, try this step again. By doing this, your standing desk is reset and the ASR error disappears on the LED display panel.
Now your standing is showing a number on the LED display panel which is the standard desk height set for your electric standing desk by the manufacturer.
This is how you can reset your electric height adjustable standing desk to resolve the ASR Error code showing on the LED display panel.
*Note – Resetting a standing desk may vary for different brands. It’s better to consult the desk’s user manual or contact the manufacturer’s customer support for guidance on troubleshooting or resolving the error.
How to Get Rid of ASR Error Code Showing on Fully Jarvis Desk
To resolve the ASR error code showing on your Fully Jarvis standing desk, you’ll need to perform a quick desk reset. Follow the steps below.
- Press and hold the down arrow button until the desk reaches its lowest position and release.
- Press and hold the down arrow button again until the “RESET” is displayed on the LED panel.
- Press and hold the down button again until the desk lowers slightly, rises slightly, and stops.
- Now the desk has been reset, the ASR error code disappears, and the desk height is displayed on the LED panel.
How to Fix Uplift Desk ASR Error Code
To resolve the ASR Error code on the Uplift standing desk, follow the below steps to perform a Quick Desk Reset.
- Hold the down button until the desk reaches its lowest height.
- Hold the down button again for 30 seconds or until the “RST” is displayed.
- Hold the down button again until the desk lowers slightly, rises, and stops.
- The ASR error disappears and the LED panel shows the desk height as a number. Now you’re done.
How to Fix ASR Standing Desk Error: Video Tutorial
Watch this YouTube video completely to learn how you can standard reset your standing desk and get rid of the ASR Error code showing on the display.
Conclusion
ASR Error code showing on your standing desk is not something you should panic about, it’s just a malfunction code that indicates resetting your desk to perform normally.
The resetting process is straightforward, involves some simple steps, and takes less than 5 minutes which we’ve covered above in detail.
Hoping that you’ve learned how you can reset your standing desk and troubleshoot the ASR error code showing on the LED display panel so your desk works fine.
FAQ: Standing Desk ASR Error
1. How do I fix the ASR code on my standing desk?
If your electric standing desk is showing an ASR error code on the LED display panel, you’ll have to reset your standing desk. Follow the steps below to perform a quick desk reset.
1. Press and Hold the Down arrow button for about 3 seconds and then release it.
2. The electric desk will reach its lowest height.
3. Press and Hold the Down arrow button again until the ASR error disappears.
4. Now the desk will show a number on the LED panel display and the desk is reset.
2. What does ASR mean on a stand-up desk?
The ASR error code indicates that the desk needs to be reset to take the desk back to normal. ASR error occurs due to many reasons like accidental power loss, loose wires, overloading the desk, wobbly or uneven legs, and the control box being in sleep mode.